If you’ve already subscribed to Vodafone OneNumber and are experiencing problems downloading your Vodafone Cellular profile – or you’re getting Error 2001 – you can resolve this by doing the following:
- Log into My Vodafone, go to Account settings, then SIM swap
- Choose your Apple Watch from the drop down list
- Enter your existing EID
This will force your EID and OneNumber to resync.
You’ll receive an email letting you know when the SIM swap has completed, at this point you should see your Vodafone profile has been successfully installed on your Apple Watch.