Need some help?

I need to redlist my device

If your device has been lost or stolen, let us know as soon as possible using our lost or stolen form

As soon as you tell us, we'll block your SIM and your device's IMEI (serial number) – this stops anyone from using it.

Find out what else you should do if your device is lost or stolen

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator


Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.