The repair cost depends on the make of the device and the type and amount of damage there is.
Visit our tech team page to find out more about the support and repair services we offer.
Repairs you don't have to pay for
The kind of damage covered usually includes hairline cracks or pixel damage – check your warranty or insurance documents for full details.
If your SIM is broken, you can get a replacement SIM for free
Repairs you have to pay for
Major damage such as LCD fracture, evidence of impact, port damage and missing buttons isn't usually covered by the manufacturer's warranty.
Also, you'll need to pay if the device can't be repaired and needs to be replaced, for example, if there's liquid damage or it's been dropped from a height.
Find out how to book a device in for repair