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Where do I find my PUK code?

You need a Phone Unlock Code (PUK) to unlock your phone if you've entered your SIM PIN wrongly three times.

To get a PUK, you'll need to chat to us online.

Once you've got your PUK, follow the on-screen instructions to unlock your phone.

If the wrong PUK is entered 10 times in a row, your SIM will be blocked permanently

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