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What is a SIM swap and when do I need to do it?

A SIM swap is the process of replacing your existing Vodafone SIM with a new SIM. This is needed if you’ve lost your SIM, if it’s been stolen or damaged, or if you simply require a different sized SIM for a new device.

You don’t need to do a SIM swap if you want to keep your current number after joining us from another network, or switching from Vodafone Pay as you go to Vodafone Pay monthly. Instead, please visit our page on transferring your number.

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