Need some help?

How do I activate and set up a device with an eSIM?

If you’ve received a replacement Apple Watch, you can activate your service using My Vodafone

  1. Log in to your account
  2. Go to Account settings
  3. Go to Swap your SIM
  4. Choose your watch from the drop down list
  5. Click Go to eSIM swap
  6. Paste or type in your eSIM ID number (EID)

You’ll receive an email when it’s completed, at which point you can set up your new device

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