Need some help?

There is no articles related to this label

How do I bring my existing number to Vodafone?


Step 1: Request a Porting Authorisation Code (PAC) from your current provider


O20344 809 0202or4445
giffgaffLog in to request a PAC
EE150 or 07953 966 250
Three333 or 0333 300 3333
Virgin Mobile789 or 0845 6000 789


Step 2: Once received, complete our Keep My Number Form.

Please note: Your PAC is only valid for 30 days, so you’ll need to give it to us within this time to port your number over.


For Pay as you go customers:

Please ensure you use all your credit with your current network as you can’t transfer it to Vodafone.    

If you want to use your existing Pay as you go phone on our network, you’ll need to request a Network Unlock Code (NUC) from your old provider.

If you’re a business customer:

You can bring up to 25 mobile numbers to our network. Please contact your account manager or Prime Contact for more information.