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What do I do if I’ve changed my mind and want to cancel my Vodafone Broadband order?

You have the right to cancel your order and return any equipment (such as the Vodafone Broadband router) we’ve supplied to you. You can cancel at any point from when you place your order to no later than 14 days from the date we activated your Vodafone Broadband services.

Unfortunately you can’t take any equipment back to our stores. Instead, please get in touch with us on 08080 034 515 to arrange for it to be collected. Calls are free from landlines and Vodafone mobiles, and charged at your operator’s standard rate from other mobiles.

If you change your mind outside this 14-day return period, you must let us know. Please read our terms and conditions  for more details.You may also have to pay early termination charges.

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