Devices and accessories valued over £60 and Vodafone Broadband routers are delivered by DPD. Someone over 18 will need to be home to sign for these orders.
DPD delivers between 8am and 6pm Monday to Friday (and Saturday, if you’ve requested this) within a one-hour allocated delivery slot, so you won’t need to wait at home all day.
The following services are available:
Premium delivery service
Cost (incl. VAT) for an online order
Cost (incl. VAT) for a store or contact centre order
Standard 8am – 6pm
Weekday 8am – 10.30pm
Weekday 8am – 12pm
Weekday 12pm – 6pm
Currently not available
Orders valued under £60 and SIM only orders are sent by Royal Mail 1st Class post. You don’t need to sign for goods being delivered by Royal Mail.
If you’re not home and the item won’t fit through your letterbox, Royal Mail will leave instructions on how you can rearrange delivery.
Please note: for mobile orders, if you’re new to Vodafone, your mobile order can only be delivered to the address where your account is registered.
If you’re placing an order for home delivery, you can check the FAQ, When will it be delivered?