Need some help?

What options are available for home delivery?

If you’ve ordered a device or accessory valued over £60, or a broadband router, it will be delivered by DPD and you’ll have the following options for home delivery:


Premium delivery service

Cost (incl. VAT) for an online order

Cost (incl. VAT) for a store or contact centre order

Standard 8am – 6pm



Weekday 8am  – 10.30pm



Weekday 8am – 12pm



Weekday 12pm – 6pm







Someone over the age of 18 will need to sign for the delivery.

Orders valued under £60 and SIM only orders are sent by Royal Mail first class post. These deliveries don’t require signature.

Placing an order for home delivery?

Check when it’ll be delivered

Self-service by