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When will I get my order if I want to collect it in-store?

If you order in store, you’ll get your items immediately, providing they’re in stock.

If you choose to use our Click and Collect service, providing your order is in stock, it will be reserved for you and will be ready to collect within 30 minutes of receiving the confirmation email.

If your item isn’t in stock at your preferred store, you can order it from our warehouse to be delivered to the store. If your order is placed before 10pm, it’ll be delivered the next working day. For stores in certain post code areas, you’ll be advised of a delivery date – usually within two to three working days. 
Note: if you order after 10pm on a Friday, or any time over the weekend, your order will arrive on the following Tuesday. Bank holidays add an extra day to next-day delivery. Two bank holidays together (for example Christmas Day and Boxing Day) add two extra days

For both our Click and Collect and deliver to store services, we’ll confirm your order by email and tell you when it’s ready to collect. Please don’t visit the store until you’ve received the email, and allow 20 minutes in the store for us to process your order and get you set up.

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