Your phone may well hold personal and financial details that you need to protect. Here’s how to keep these details safe:

Secure your phone

• Lock your screen - with a password or screen swipe code. We’d recommend a complex password as the most secure.
• If your phone is lost or stolen let us know straight away, so we can block it

Additional security if you have an Apple ID

You might also want to use ‘two step’ verification. This stops anyone from accessing or using your account, even if they know your password. You can find more information on the Apple website

Buy with caution

• Only download apps from sites certified by known software vendors
• Where possible, only buy digital content and services with Payforit - this ensures you get clear information about what you’re buying and how much it costs, plus a receipt

Be responsible

• Be careful if your phone is accessible to curious children - they might not understand the electronic payment system and could easily incur charges on your account without realising
• If you’ve taken out a plan for a child, see ‘How can I protect my children when they use a mobile device?’