Need some help?

How do I transfer photos, contacts, music and videos from my old phone to my new phone?

Upgrading or getting a new phone? Find out the best way to back up and transfer your contacts, photos, music and videos from your old phone to your new one.

Simply choose your old and new phone to see the best way to move your content.


How do I share my content across all my devices?

You can use the following methods to share your content:

  • If you have a Microsoft account you can use OneDrive
  • If you have a Google account you can use Google Drive
  • If you have an Apple account you can use iCloud 

If you’re really stuck, pop into your nearest store and chat to our Tech Team. They’ll walk you through the set-up process, including backing-up and transferring content. Book an appointment in advance using our store locator – search for your store then choose Book a Tech Team Appointment.

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