Switching to Vodafone from your current network provider is easy.
Get a PAC or STAC code
Use a PAC code to cancel your current contract and bring your mobile number over with you.
Use a STAC code to cancel your current contract and get a new number with us.
To get your switching code, send a free text from the mobile you want to switch:
- For PAC - text PAC to 65075
- For STAC - text STAC to 75075
- For INFO - text INFO to 85075
Give us your PAC or STAC
Buying a new device or SIM only contract with us online? You can switch at the same time.
Just give your PAC or STAC code to us while you're in the process of buying. Look out for the Joining us from another network? section in your basket before checkout.
Otherwise, to make your switch happen, you can complete the switch my network to Vodafone form
You'll need the temporary number we gave you and your current mobile number. And be ready to tell us which date you want to move on.
PAC and STAC codes last 30 days - if yours expires you can request a new one.
Medium and large business customers
If you're a medium or large business customer you'll need to call 191 free from your Vodafone mobile or 03333 040 191 from any other mobile (standard call charges apply).