Need some help?

How do I change or renew my Big Value Bundle?

If you'd like to change the Big Value Bundle you're using, first make sure you have enough credit in your account to get the one you want. Then, just text one of these codes to 49501:

  • BVB10
  • BVB15
  • BVB20
  • BVB30

Once you've changed to a new Big Value Bundle, you'll be charged the new amount every 30 days unless you change again or remove your bundle.

If you buy a new Big Value Bundle before your existing bundle ends, your current allowances will be replaced with your new bundle allowances. Any remaining data, minutes and texts won't be rolled over.

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are

Go to store locator

Community

Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.