Need some help?

  • Account & billing
  • Mobile plans, Pay as you go & SIM
  • Broadband & home phone
  • Device help, warranty & repair
  • What happens when my Big Value Bundle runs out?

    If you use all your Big Value Bundle allowances within 30 days and don't renew your bundle early, you'll be charged our standard out-of-bundle Pay as you go rates. These are:

    • 35p a minute for calls
    • 20p for a standard UK text message
    • £2 a day for 50MB data, and 10p for each additional MB.

    Find out how to renew or change your Big Value Bundle

    Instant answers from TOBi

    Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

    Find a store

    Tell us where you are, and we’ll tell you where we are 

    Go to store locator

    Community

    Got a question? Who better to ask than someone who’s already found the answer?

    Ask our Community

    Give us a call

    Get help from an adviser over the phone

    24/7 support in the
    My Vodafone app

    As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.