Need some help?

Can I use my Entertainment Pack abroad?

Amazon Prime Video  

If you're visiting any country within the EU, you can use your Amazon Prime Video account just like you do at home. If you're travelling outside the EU, you'll only be able to stream Amazon Original titles.

You can always download what you want to watch before you leave so that they're available offline wherever you are in the world.

Spotify Premium  

You can use Spotify Premium while roaming. If you're streaming, you'll continue to use your data. Find out how much this costs in each country on our travelling abroad page

You can always download your favourite playlists over WiFi and set Spotify to offline mode if you don't want to use data.

NOW TV  

You can watch NOW TV in any country within the EU. If you're travelling elsewhere in the world, you won't be able to access NOW TV.

Find out more on the NOW TV website

Sky Sports Mobile TV  

You can watch Sky Sports Mobile TV in any country within the EU. If you're travelling elsewhere in the world, you won't be able to access Sky Sports Mobile TV.

Find out more on the Sky website

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator

Community

Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.