Need some help?

What devices can I use my Entertainment Pack on?

All our Entertainment Packs can be used on more than one device.

Amazon Prime Video  

Amazon allows you to stream three different streams on three different devices at the same time.

You can also stream the same title simultaneously over two different devices.


Spotify can be installed on as many devices as you want, but you can only stream from one device at a time.


For NOW TV, you can register four devices, and watch two simultaneous streams.

You can authorise extra devices when you sign in on them, as long as you have a spare space. If you don't have space, you'll need to delete a device from the My Account section in the NOW TV app.

Sky Sports Mobile TV  

You can register Sky Sports Mobile TV on up to four devices, but you'll only be able to stream from one device at a time.

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator


Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.