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How do I switch between Pay monthly and Pay as you go?

Pay as you go to Pay monthly 

You can switch your Pay as you go plan to a Pay monthly one any time. To do this, either: 

You might want to keep the number you had on Pay as you go. If you do: 

  1. Head to our keep my number page 
  2. Choose the I want to move from Pay as you go to Pay monthly option
  3. Follow the steps to start the process

You’ll lose any unused Pay as you go credit when you switch to Pay monthly – so make sure you use it up before you make the move.

Pay monthly to Pay as you go 

If you’ve got a Pay monthly plan and want to switch to Pay as you go, a live chat adviser will be able to help set this up – just start a chat with us. 

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