Need some help?

I want to manage my minutes

Pay monthly plan 

How many minutes do I currently get?

To find out your monthly minutes allowance and how many you’re using, check your plan details

Can I upgrade to get more minutes?

If you often use more minutes than your plan includes, it might be time to think about upgrading. To check if you’re eligible: 

  1. Open the My Vodafone app
  2. Tap the Data tile – this takes you to the Usage tab
  3. Choose Upgrade to find out if you’re eligible for an upgrade and, if you’re not, when you will be

How do I add or remove a Minutes Extra?

If you can’t get an upgrade right now, or you want more minutes to make calls to other countries, you can add on an Extra

Extras usually work out much cheaper than racking up out-of-plan charges. The cost of your Extra gets added to your bill.

You can add on an Extra as a one-off, or make it recurring. If you set up a recurring Extra, it’ll auto-renew every month until you cancel it. 

The easiest way to add, change or remove an Extra is in the My Vodafone app. From the homescreen: 

  1. Tap the Data tile – this takes you to the Usage tab
  2. Choose the Extras tab, then Buy and manage Extras

What about using minutes abroad?  

Find out how much calls abroad cost

Pay as you go plan 

What’s my current minutes allowance?

If you’ve got a Big Value Bundle, find out your 30-day minutes allowance and how many you’ve used by checking your plan details

How do I add or change a Big Value Bundle to get more minutes?

If you’re on a Pay as you go 1 plan and you often need more minutes, you might want to add a Big Value Bundle. Pay as you go Bundles give you more minutes for your money. 

If you’ve already got a Big Value Bundle, you can swap it for a Bundle with more minutes

How do I add on or remove a Minutes Extra?

If you don’t want a Big Value Bundle, or you want more minutes to make calls to other countries, you can add on an Extra

Extras last 30 days, and usually work out much cheaper than racking up out-of-plan charges. 

If you set up an Extra, it’ll auto-renew every 30 days until you cancel it – we take the cost out of your credit. If there isn’t enough credit in your account to renew the Extra, it’ll get cancelled. 

The easiest way to add, change or remove an Extra is in the My Vodafone app. From the homescreen: 

  1. Tap the Credit tile – this takes you to the Top up tab
  2. From there, choose the Extras tab, then See Pay as you go Extras

What about using minutes abroad?  

Find out how much calls abroad cost

None of this help? 

Start a chat with us.

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