Need some help?

I want a new SIM

To order a new SIM, chat to us online.

Once you receive it, you'll need to activate your new SIM

You can also get a replacement SIM at your nearest store - remember to take valid photo ID with you.

If you're looking to join Vodafone, you can order a new SIM only plan

Business accounts

If you're a large business customer, you can order replacement SIM cards through Vodafone Corporate Online (VCO)

If you don't have a VCO account, please speak to your account manager.

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator

Community

Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.