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  • How much does it cost to call voicemail?

    Voicemail uses your inclusive UK call allowance. If you’ve used up your allowance, the standard call charges apply.

    If you’re abroad:

    Pay monthly customers: you’ll use your UK allowance if you’re in any of our Roam-free destinations [PDF: 668KB], otherwise standard call charges apply.

    Pay as you go customers: you’ll use your UK allowance if you’re in our Pay as you go Europe Zone destinations [PDF: 218KB], otherwise standard call charges apply.

    Visual Voicemail is free to use, even if you’re abroad. You’ll need to set up a PIN for voicemail before you travel abroad, or you’ll be unable to access your voicemail whilst you’re there.

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