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  • How do I set up a security PIN on voicemail?

    Call 121 from your Vodafone mobile and choose Option 4, then Option 2 and follow the instructions.

    You can then select your security level:

    • Standard – you'll need to enter your PIN if you're not calling from your Vodafone phone, or if you're calling from abroad
    • High security – you'll need to enter your PIN every time you call your voicemail to listen to your messages, even from your Vodafone phone

    We recommend changing your PIN regularly and avoiding simple sequences, such as 1111, 1234 or 4321.

    If you’re a Pay monthly customer or have a Pay as you go Bundle, calling 121 will use minutes from your allowance. If you have no remaining minutes or you’re in a roaming zone where you can’t use your plan like at home, standard call charges apply.

    These steps also apply if you want to set up a PIN for Visual Voicemail

    You’ll need to set up a PIN for voicemail before you travel abroad, or you’ll be unable to access your voicemail whilst you’re there.

    This simple video explains how to keep your Vodafone voicemail secure.

    If you’re a Pay monthly customer or have a Pay as you go Bundle, this will use minutes from your allowance. If you have no remaining minutes or you’re outside the UK, standard call charges apply.

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