Why am I being charged for my Entertainment Pack?

Only one entertainment option is included in your plan, so if you've subscribed to more than one, you'll need to pay for the others.

At Vodafone we give you the option to add the charge for some services to your phone bill - this is called Charge to Bill

This means you could see a charge for what looks like an inclusive subscription pack on your bill. For example, you may have picked Spotify Premium for your inclusive choice, and also be charging Sky Sports Mobile TV to your bill.

If you're being charged for the subscription that you chose as part of your Entertainment Pack then please chat to us online.