Can I get an upgrade?

 

Our chatbot, TOBi, will help you with your upgrade and is ready to chat if you need more information. 

Upgrades & changing plan

My plan’s coming to an end. What happens next?
Can I get an upgrade?
What's a Flexi-upgrade and how do I get one?
How do I cancel an upgrade?
How do I reactivate mobile data on my smartwatch after an upgrade?
How does the Buy-Back Price Guarantee work? 
I haven’t received my trade-in pack
I’d like to add another plan to my account
Can I trade in my phone?
I’ve sent my phone off for trade-in, but I haven’t heard anything
Why was my phone rejected for trade-in after I sent it in?
What happens to my Extras, insurance, benefits and discounts when I upgrade?