What's a Flexi-upgrade and how do I get one?

A Flexi-upgrade lets you upgrade your phone at any point after six months. This means you don’t have to wait until your plan’s end date.  

Can I get a Flexi-upgrade? 

If you’re on an Essentials, Red Extra or Red Entertainment plan, yes.  

If you joined us through a third party, like Carphone Warehouse, or if you’ve already had a Flexi-upgrade, you won’t be able to get one. 

Does it cost anything? 

To get a Flexi-upgrade, you’ll need to pay an Early Termination Fee (ETF). ETFs vary depending on how long you have till the end of your current plan.

You can find out how much your ETF is in two ways:

  • In the My Vodafone app, ensure the correct number is selected under My account, then tap Your Plan. You’ll see your Upgrade Choices here.
  • Using My Vodafone, once you’ve logged in, select Usage. Then choose Upgrade or change plan. Here you will see if you have anything to pay.

Interested in a Flexi-upgrade? 

Start a chat with us.