How do I change my PIN?

Phone unlock PIN

If you've forgotten your phone unlock PIN, you can reset it.

How to do this depends which phone you have. Our device guides have instructions on each phone for how to change your unlock PIN


Our device guides have instructions for each phone on how to change your SIM PIN

If your Phone Unlocking Key (PUK) has been blocked, it means you've put the incorrect code in too many times. Unfortunately, this means that your SIM is blocked

My Vodafone account PIN

You can change your PIN at any time using the My Vodafone app, or by logging into My Vodafone:

I’m using the My Vodafone app 

  1. Tap Settings
  2. Choose App
  3. Select Login option
  4. Here you’ll find a place to reset your PIN under PIN management

I logged into My Vodafone 

  1. Select Settings
  2. Choose Profile
  3. Choose Login details
  4. Here you can change your PIN

Find out how to manage your voicemail security pin

If you're a business customer with Smart Divert, find out how to change your Smart Divert PIN