You need a Phone Unlock Code (PUK) to unlock your phone if you've entered your SIM PIN wrong three times.
You can can get a PUK code by chatting to us online. Tap the button below to get started. Once you've got your PUK, follow the on-screen instructions to unlock your phone.
If the wrong PUK is entered 10 times in a row, your SIM will be blocked permanently
