How do I book a device in for repair?

Book your device repair – visit us in store or chat to us online.  

When you book your repair, you can choose how you send us your device:

Post your device 

  1. We’ll email you instructions to generate a QR code 
  2. Package up your device  
  3. Take the package to the post office 
  4. After we’ve repaired your device, we’ll send it back to you 

Choose a courier to pick up your device 

  1. Package up your device  
  2. After we’ve repaired it, we’ll arrange for a courier to bring it back to you 

Track my repair