Need some help?

How do I invite a new Company User to the Vodafone Business Marketplace?

Only the Company Administrator can invite new users to the Vodafone Business Marketplace and manage their licences.

Invite a user or multiple users 

  • Log in to your Vodafone Business Marketplace account
  • From the menu, choose the Manage, this will take you to the Dashboard page
  • To invite one user, add their email address (1), then click Invite
  • To invite more than one user, choose Invite Multiple (2)

  • Enter the user’s email address. The role will default to User
  • Click Send Invitations

Upload a list of users 

Note: if the user already has a Marketplace account with another Company, they will receive a mail asking them to accept the invite.  Once accepted your company will be added to their profile.

  1. Click Upload Email List
  2. Upload file requirements and format
    • File size should be less than 2 MB
    • Single Column plain text (*.txt) file
    • One email per line
    • Maximum of 2,000 lines
  3. Click Choose File then choose the text file you want to send
  4. Click Send Invitations
    • The user will get an email asking them to activate their account.

Resend or revoke pending invitations 

  1. You can check the status of user invitations to see if the accounts have been activated. You can choose to resend the activation email, or revoke the setup.
  2. From the menu, choose Users
  3. Select Manage Invitations (1). This will show you a list of the pending invitations
  4. Select Resend or Revoke – you’ll receive confirmation this has been completed

Instant answers from TOBi

Can’t find what you’re looking for? Ask me – TOBi. I’m Vodafone’s digital assistant, and I help hundreds of thousands of customers a month with their queries.

Find a store

Tell us where you are, and we’ll tell you where we are 

Go to store locator


Got a question? Who better to ask than someone who’s already found the answer?

Ask our Community

Give us a call

Get help from an adviser over the phone

24/7 support in the
My Vodafone app

As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more.