Need some help?

How do I check or change my blocked caller list on my business phone?

Call 14258 free from your business landline and enter your PIN.

Once you're connected, you'll have the following options:

  • Add a number to your blocked number list – enter the telephone number, including the area code you want to block, followed by #
  • Check your blocked number list – use this option to delete any numbers from your list
  • Change your PIN – you can't use obvious PINs like 1234, or numbers that form a pattern on the keypad, such as 2580

Find more information and guides on our business landlines page

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