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I’ve received an ‘Unknown subscriber’ error message. What does this mean?

This message can mean two things. Most often it means you need to enable GPRS on your account. get in touch to do this.

It can also mean you don’t have the right internet settings on your phone. To get them, just text WEB to 40127 or go to Your device and select your phone by manufacturer and model, then choose Send settings by text.

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