Need some help?

How do I upgrade my Red Hot phone early?

It’s easy to upgrade early – and you can do it up to 12 months before the end of your contract. Just back up the files from your old phone and pop into your nearest store to swap it for an upgrade. Note: you can’t upgrade your Red Hot phone online or over the phone.

What happens next?

We’ll check the phone to make sure it’s in good working condition. If it’s OK, you’ll be able to upgrade early. If it’s damaged, you can still upgrade, but you may have to pay a charge. You’ll then be able to choose your new phone and bundle. Your new bundle will need to be on a 24-month contract.

What if I choose not to upgrade early?

You can upgrade as normal, onto any bundle you want, when your Vodafone Red Hot contract ends. There’s no need to return your phone if you choose not to upgrade early.

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