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How do you decide if my old Vodafone Red Hot phone is in good working order?

There are four things we’ll look at when deciding if your phone is in good working condition:

  1. The condition of the case
  2. The condition of the screen
  3. Whether all the buttons work
  4. How well the phone actually works

So if your phone switches on, can be used normally, the buttons work, and the screen and casing are in an acceptable condition [PDF:56KB], you’ll be able to upgrade early. If it’s damaged, you can still upgrade, but you may have to pay a charge.

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