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How do I start using my new mobile phone?

There are a few things you might need to do to get started:

  • Transfer your content
  • Swap your SIM. If your new phone needs a different-sized SIM, you can move your number easily from one SIM to another online.  If you’ve just upgraded or have a new agreement with us, just pop your SIM in your new phone and it’ll work straight away.
  • Keep your number. You can bring your number across from your previous provider.
  • Set up My Vodafone. Then you can see your bills, check your usage, manage your account and more online.
  • Get help and support on using your new device. We’ll give you the tips and tricks you need to get started.
  • Set up your NOW TV Entertainment Pass, Spotify Premium or Sky Sports Mobile TV entertainment pack (Vodafone Red Value Bundle and Big Value Bundle customers only). 

We can help you do all these things if you’re a Pay monthly, Pay as you go or Small business customer.

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