Need some help?

I’m not due an upgrade – can I still get 4G?

4G comes as standard on Vodafone Pay monthly and Pay as you go plans.

To connect to 4G you need:

  • A 4G-compatible device
  •  A 4G signal in your area
  • A 4G compatible plan  

So if you don’t have a 4G-compatible device you may need to wait until you can upgrade to one before you can use 4G.

However, if you have a 4G-compatible device but you’re on an older 3G plan you can request a move to a 4G plan without the need to upgrade, though there may be a plan switching charge. Just speak to one of our advisors to discuss your options

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