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If I cancel my contract under the 30-day Service Guarantee, what happens to my entertainment pack?

If you have an Amazon Prime Video subscription or NOW TV Entertainment Pass and you decide to cancel your contract with us, you’ll be charged directly each month by Amazon Prime Video or NOW TV. This will happen automatically, but you can also choose to cancel your Amazon Prime Video subscription or NOW TV Entertainment Pass at any time.

If you have Spotify Premium or Sky Sports Mobile TV as your entertainment pack, your subscription will end when you cancel your contract with us. You’ll need to contact the provider directly to continue with a paid subscription to their service.

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