Need some help?

There is no articles related to this label

How do I manage my call diverts?

Call divert allows you to automatically send incoming calls to another phone number (either a landline or mobile). You can set up call divert by logging in to My Vodafone, (though if you’re a business customer you may not have access to this) by using the settings on your phone, or with one of the following methods.

Please note: if you're on Pay as you go, you can divert incoming calls only to voicemail.

Divert type

How to activate

How to cancel

How to check its status

Divert all calls to another number

Dial **21* followed by the number you want to divert your calls to – replacing the first 0 with +44 – followed by #. Then press call or send.

Then press send. So, for example, to divert all calls to 07700 900 123, you'd enter **21*+447700900123#

Dial ##21# and press call or send

Dial *#21# and press call or send

Divert missed or unanswered calls to another number

Dial **61* followed by the number you want to divert your calls to – replacing the first 0 with +44 – followed by #. Then press call or send.

So, for example, to divert missed or unanswered calls to 07700 900 123, you'd enter **61*+447700900123

Dial ##61# and press call or send

Dial *#61# and press call or send

Divert calls when your phone is busy

Dial **67* followed by the number you want to divert your calls to – replacing the first 0 with +44 – followed by #. Then press send.

So, for example, to divert calls when your phone is busy to 07700 900 123, you’d enter **67*+447747123456#

Dial ##67# and press call or send

Dial *#67# and press call or send

Divert calls when your phone is switched off

Dial **62* followed by the number you want to divert your calls to – replacing the first 0 with +44 – followed by #. Then press call or send.

So, for example, to divert calls when your phone is switched off to 07700 900 123, you'd enter **62*+447700900123#

Dial ##62# and press call or send

Dial *#62# and press call or send

To cancel all diverts

Dial ##002# and press call or send

Change the ringing time before diverting

Dial **61* then the number you want to divert your calls to replacing the first 0 with +44 – followed by *10* and the number of seconds you want to change it to and ending with #. Then press call or send

So, for example, to change the ringing time to 20 seconds before the call diverts to voicemail, you'd enter **61*+447836121121**10*20#.

.
.
.
.
.