Need some help?

How do I set up Conference calling?

With conference calling, you can speak to up to six people at the same time – ideal for organising events or discussing business.

Pay monthly and Business customers can start a conference call, but Pay as you go customers can’t. You can invite other people – including Pay as you go customers – regardless of whether they’re with Vodafone or another network, or on mobiles or landlines.

How do I set up a conference call?
First of all, you’ll need to get in touch to make sure you’ve got conference calling set up. You also need to have call waiting turned on. 

  • Call the first person you want to invite
  • Press Add call (if you're using an Android device, you may to to press Menu to see this)
  • Call the second person you want to invite
  • Press Merge Calls to join everyone together

To add more people, just press 2 to put the conference on hold, then call the next person and press 3 to add them.
What else can I do on a call?

Drop a caller: if you started the call, just press 1 and then the number of the caller and then press SEND. So if you want to drop the third person who joined, press 1 3 SEND.

Take or make a private call during a conference call: just put 2 and then SEND – this lets the others carry on without you. Then you can make or receive a call as usual.
To swap between your call and the conference call press 2 and SEND, and to end your call and go back to the conference, press 1 and SEND.

End the conference: To end the conference for everyone, press 1 then SEND.  

How much does conference calling cost?
It’s free to join a call.
If you set up a call, you’ll be charged for all the calls that you start – though this can come out of your allowance. So for example, if you set up a call with two other people which takes 15 minutes, you’ll be charged for 30 minutes.

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