Need some help?

How do I restrict access to adult content on my mobile device?

If you’re using Vodafone Secure Net, access to age-restricted websites is controlled through the Secure Net App (for iOS or Android), or our online portal

Otherwise, you can restrict access to content unsuitable for people under 18 within My Vodafone:

  1. Log in to Manage Services in My Vodafone
  2. Choose the number of the device you want to restrict access on
  3. Choose Bars and Data Alerts
  4. Scroll down to Bars and find the Age-restricted online content bar
  5. Switch the toggle to On
  6. Wait 10 minutes and restart the device – the bar will be applied

Access to adult content should be restricted straight away and you’ll receive a confirmation text. In some rare cases this may take up to 24 hours.

Please note: the age-restricted online content bar is only effective when devices are connected to our mobile network. If the device connects through Wi-Fi, unsuitable content may still be available.

Find out more about Digital Parenting tips and what we’re doing to protect younger customers online


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