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I’ve asked to remove the age-restricted content bar, but still can’t access age-restricted content on the internet. What should I do?

If you’ve asked us to remove the age-restricted content bar (sometimes known as content control) but this hasn’t been done after 10 minutes, try turning your phone off and on again.

You should then have access to age-restricted content straight away, although in some rare cases this may take up to 24 hours.

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