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What should I do if I don’t have data or signal while abroad?

If you need help getting a data connection or signal while abroad, please follow these steps:

  1. Check that your Data while abroad bar is turned off in Settings. You can do this in your My Vodafone account by going to Services and Extras > Roaming option > Data while abroad bar
     
  2. If that didn’t work, try to perform a Manual Roam test and a Hard Reset test. See our network select device guide  or our phone reset device guide if you need help
     
  3. If you’re still having issues, try using another network. See our network select device guide if you need help
     
  4. If that didn’t work, try putting your SIM card into another Vodafone or unlocked phone. If your services now work, put your SIM back into your normal phone and reboot if requested

Tap the Chat button below if you still need help. You can also see our FAQs related to troubleshooting network issues, such as calling, text messages, picture messages or data

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