Need some help?

There is no articles related to this label

Who does the Network Satisfaction Guarantee apply to?

The Vodafone Network Satisfaction Guarantee applies to any new contract for a mobile device or bundle, when bought directly from Vodafone, on or after 21 March 2016. This includes new customers, upgrades, switching from one type of service to another (for example, moving from Pay as you go to Pay monthly), or adding an additional line or service.

If you’re upgrading or adding a new device or service, the guarantee is 30 days from the start of your new contract, and won’t include any time on a previous device.

If you bought your device or bundle from one of our channel partners (such as Carphone Warehouse) then their terms and conditions will apply.

.
.
.
.
.