Need some help?

How long does Vodafone UK retain my information?

The retention period for personal data will vary depending on the category of the personal data and the purpose for which it is being retained. For example, personal data contained in a contract will be retained longer (as it is needed to evidence the customer relationship) than a call record.

Our current privacy policy states that we’ll store your information for as long as we have to by law. If there’s no legal requirement, we’ll only store it for as long as we need it. We’ll also keep some personal information for a reasonable period after your contract has finished – just in case you decide to use our services again. 

Self-service by