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What additional features and options does my voicemail have?

Please note: if you’re a Pay monthly customer or if you have a Pay as you go Big Value Bundle, setting up the following additional features will use minutes from your allowance. If you have no remaining minutes or you’re outside the UK, standard call charges apply.

To record a personal greeting

  • Call 121 from your Vodafone mobile.
  • Choose option 1, then option 3 to access the Greetings menu
  • Record your own outgoing message to greet anyone who calls

To send incoming calls straight to your voicemail

  1. Call 1212 from your Vodafone mobile and follow the instructions
  2. Call 1213 when you want to end the diversion and start receiving calls again

To send outgoing calls straight to voicemail

  • Call 07836 121 121 free from your Vodafone mobile (standard charges apply from other phones)
  • Choose option 1
  • Enter any Vodafone number
  • Leave your message

Please note: this only works when calling other Vodafone mobile

To change the length of time before calls go to voicemail

You can change how long your Vodafone mobile rings for, from 5 to 30 seconds, in 5-second intervals (default is 15 seconds).

To choose your desired ringing time:

  • Enter **61*121*11* on your Vodafone mobile
  • Choose the number of seconds you’d like your phone to ring for, followed by #
  • Press Call
  • You’ll receive a confirmation message with your new ring time 

For example, if you want to set your Vodafone mobile to ring for 25 seconds, you enter **61*121*11*25#, and press Call.

To change how you're alerted to a new voicemail

The default setting is an icon that pops up on the screen, but you can also be notified by text, or automated phone call. You can change your preference at any time.

To make a change:

  • Call 121 from your Vodafone mobile.
  • Press 1 for the main menu
  • Choose option 4, then option 3
  • Pick your alert type – 2 for text, 3 for a call or 4 for an icon.

Please note: when you're abroad, alerts will always come through as a text.