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What additional features and options does my voicemail have?

The steps below apply to voicemail only. There are different features and options for Visual Voicemail.

If you’re a Pay monthly customer or if you have a Pay as you go Big Value Bundle, setting up the following additional features will use minutes from your allowance. If you have no remaining minutes or you’re outside the UK, standard call charges apply.

Record a personal greeting:

  1. Call 121 from your Vodafone mobile
  2. Press 3 to access the Greetings menu
  3. Record the greeting of your choice

This process is different if you are using Visual Voicemail.

Send incoming calls straight to your voicemail:

  1. Call 1212 and follow the instructions
  2. Call 1213 to end the diversion and start receiving calls again

Send outgoing calls straight to voicemail:

  1. Call 07836 121 121 free from your Vodafone mobile (standard charges apply otherwise)
  2. Choose Option 1
  3. Enter any Vodafone number
  4. Leave your message

Note: this only works when calling other Vodafone mobiles.

To change the length of time before calls go to voicemail

You can change how long your Vodafone mobile rings for, from 5 to 30 seconds, in 5-second intervals (default is 15 seconds).

To choose your desired ringing time:

  • Enter **61*121*11* on your Vodafone mobile
  • Choose the number of seconds you’d like your phone to ring for, followed by #
  • Press Call
  • You’ll receive a confirmation message with your new ring time 

For example, if you want to set your Vodafone mobile to ring for 25 seconds, you enter **61*121*11*25#, and press Call.

Change how you're alerted to a new voicemail

The default setting is an icon that pops up on the screen. Change your preference at any time:

  1. Call 121 from your Vodafone mobile.
  2. Choose Option 4, then Option 3
  3. Choose your alert type: 2 (text) 3 (call) or 4 (icon)

When abroad, alerts will always come through as a text.

This process is different if you are using Visual Voicemail.

Please note: if you’re are a Pay monthly customer or you have a Pay as you go Big Value Bundle, setting up voicemail features uses minutes from your allowance. If you’ve used your allowance of minutes, or you’re in a roaming zone where you can’t use your plan like at home, standard call charges apply. 

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