Need some help?

There is no articles related to this label

Why is my phone diverting calls to voicemail?

If your phone is diverting all calls to voicemail and you don’t want it to:

  • Call 1211 free from your Vodafone mobile to reset standard diverts (standard is when you are busy, unreachable or do not answer within 15 seconds)
  • Call 1210 free from your Vodafone mobile to remove all diverts
  • Call 121 and select option 4, option 4 again, then option 3.
  • You should also check the settings on your device. Go to our device guide pages to find a step-by-step guide

If your phone diverts to voicemail only sometimes, this could be due to lack of coverage – particularly if it tends to happen in one location. Check your coverage and get live network updates to see if there’s any planned maintenance in your area.

Note: if you’re a Pay monthly customer or have a Pay as you go Big Value Bundle, this will use minutes from your allowance. If you have no remaining minutes or you’re outside the UK, standard call charges apply.

.
.
.
.
.