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How do I set up and manage my voicemail?

Your voicemail inbox is automatically switched on. To start diverting calls to voicemail:

  • Call 1211 free from your Vodafone phone
  • To turn off call diverts, call 1210

If this doesn’t work, please get in touch

How to set up your voicemail

You can listen to voicemails, record personal greetings and more by calling 121 from your Vodafone phone. Note: if you’re a Pay monthly customer,this will use minutes from your monthly allowance. If you have no remaining minutes, or you’re a Pay as you go customer, or you’re outside the UK, standard call charges apply.

We recommend you set up a security PIN so that only you can access your voicemail. You’ll also need it to access your voicemail from abroad.

To access your voicemail abroad call +44 7836 121 121 – standard call charges apply.

How to turn your voicemail off

There are several ways to turn your voicemail off:

  • Call 1210 free from your Vodafone mobile
  • Call 121 and select option 4, option 4 again, and then option 3. Note:if you’re a Pay monthly customer, this will use minutes from your monthly allowance. If you have no remaining minutes, or you’re a Pay as you go customer, or you’re outside the UK, standard call charges apply.
  • Go to our device guide pages to find the step-by-step guide for your device.

This won’t delete your mailbox, just stop unanswered calls being picked up by the voicemail service. To turn diverts back on again at any time, just call 1211 or see How do I turn on my voicemail?

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