How do I activate voicemail when using Wi-Fi Calling?
By adjusting your phone’s Wi-Fi Calling settings, you can forward your calls to voicemail. Check our device guides for instructions on how to access your phone’s Wi-Fi Calling settings.
You can activate, deactivate and check the status of each of the functions in the table by typing in the relevant codes on your phone and pressing Send. If you want to forward calls to your Voicemail, the Destination Number (DN) needs to be 121(customer number minus 0).
Function | Activation code | Deactivation code | Status-check code |
Forward all calls to voicemail | *21 * DN * # [SEND] | # #21 # [SEND] | * #21 # [SEND] |
Forward calls when busy | *67 *DN * # [SEND] | # #67 # [SEND] | # #67 # [SEND] |
Forward calls when there’s no reply | *61 *DN ** T# [SEND] | # #61 # [SEND] | * #61 # [SEND] |
Forward calls when there’s no signal | *62 *DN * # [SEND] | # #62 # [SEND] | * #62 # [SEND] |
Forwards calls when busy, no reply or there’s no signal | *004*DN**T# [SEND] | # #004 # [SEND] | * #004 # [SEND] |
To remove all diverts for a Wi-Fi Calling enabled number, use: # # 002 #
Please note: the standard divert codes 1210, 1211, 1212 and 1213 aren’t compatible with a Wi-Fi Calling enabled number.
If you need any further information, please visit our Wi-Fi Calling help and support page.