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How do I activate voicemail when using Wi-Fi Calling?

How do I activate voicemail when using Wi-Fi Calling?

By adjusting your phone’s Wi-Fi Calling settings, you can forward your calls to voicemail. Check our device guides for instructions on how to access your phone’s Wi-Fi Calling settings.

You can activate, deactivate and check the status of each of the functions in the table by typing in the relevant codes on your phone and pressing Send. If you want to forward calls to your Voicemail, the Destination Number (DN) needs to be 121(customer number minus 0).

 

Function

Activation code

Deactivation code

Status-check code

Forward all calls to voicemail

*21 * DN  * # [SEND]

# #21 # [SEND]

* #21 # [SEND]

Forward calls when busy

*67 *DN * # [SEND]

# #67 # [SEND]

# #67 # [SEND]

Forward calls when there’s no reply

*61 *DN ** T# [SEND]
(T is the time before call forwarding activates and can be 5-30 seconds. Simply replace T with your chosen time using 5-second increments.)

# #61 # [SEND]

* #61 # [SEND]

Forward calls when there’s no signal

*62 *DN * # [SEND]

# #62 # [SEND]

* #62 # [SEND]

Forwards calls when busy, no reply or there’s no signal

*004*DN**T# [SEND]
(T is the time before call forwarding activates and can be 5-30 seconds. Simply replace T with your chosen time using 5-second increments.)

# #004 # [SEND]

* #004 # [SEND]

To remove all diverts for a Wi-Fi Calling enabled number, use: # # 002 #

Please note: the standard divert codes 1210, 1211, 1212 and 1213 aren’t compatible with a Wi-Fi Calling enabled number.

If you need any further information, please visit our Wi-Fi Calling help and support page.

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