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Why can't I use the My Vodafone app?

Pay monthly and Pay as you go customers:

Due to necessary system upgrades, the My Vodafone app is currently unavailable for a number of our customers.

If this is you, we’re very sorry for the inconvenience and we hope to get you up and running as soon as possible. We’ll notify you as soon you can access the app.

If you have any questions about your account, please log in to My Vodafone online or speak to a live chat agent.

Business customers:

The My Vodafone app is available to a growing number of small business customers. We’re working hard to give more of our business customers access to the app, and we’ll continue to share updates as we progress.

If you’re a Small or Medium Business customer, you can manage your account via My Vodafone online

If you’re a Large Business customer please visit Vodafone Corporate Online or speak to your account manager.

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