Need some help?

What has happened to Vodafone Wallet?

Vodafone Wallet closed on 28 June 2018.

If you need to dispute a transaction paid for through Vodafone Wallet, you’ll need to get in touch with the card provider you used to make the payment.

If you think a charge has been incorrectly applied to your Vodafone Wallet, or if you’ve been unable to solve a dispute with a retailer about something you purchased with Vodafone Wallet, you should contact us for further help using the call or chat buttons.

For any other queries and complaints related to Vodafone Pay, please contact our partners at

Please note: any refund will need to be credited to the card linked to the original payment, rather than through Vodafone Wallet.

Self-service by