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How do I manage my Vodafone Wallet PIN?

How do I activate or disable my Vodafone Wallet PIN?

To activate or disable the Vodafone Wallet PIN, tap the menu button on the top left of your phone screen and choose ‘Settings’ then ‘Wallet PIN’. You can now switch the Vodafone Wallet PIN on or off.
 If it’s set to ‘on’, you’ll be asked for your Vodafone Wallet PIN every time you launch the app.
 If it’s set to ‘off’, you’ll only need to enter your Vodafone Wallet PIN sometimes – for example, if you put the NFC SIM into another phone which has the Vodafone Wallet app installed.

How do I change my Vodafone Wallet PIN?

  • Tap the menu button on the top left of your phone screen and choose ‘Settings’
  • Select ‘Wallet PIN’
  • Select ‘Change Wallet PIN’
  • Enter your current Vodafone Wallet PIN, followed by your new PIN twice to change it

 

How do I recover my Vodafone Wallet PIN?

If you can’t remember your Vodafone Wallet PIN, just tap ‘I have forgotten my Wallet PIN’ when the app asks for your PIN. Then follow the instructions on screen.

You’ll be able to call customer service from within the app and get put through to a customer services adviser. They’ll help you change your Vodafone Wallet PIN. Next time you open the Vodafone Wallet app you’ll need to enter your new Vodafone Wallet PIN.

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